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Online scams in Moldova: what to do after sharing card details

Published by Avocat Expert · Republic of Moldova

A fake bank call or payment link can put your money at risk. Act promptly and keep information about the incident.

Prepared on 29 October 2026

1. Contact your bank through a verified channel

End the suspicious conversation. Call the number on your card or the bank’s official website and ask to block the compromised card. Do not use a number or link supplied by the caller or share authentication codes.

2. Describe what happened accurately

Explain whether you disclosed information, approved a payment or noticed an unknown transaction. Record the amount, time and displayed recipient. Ask how to report and dispute the transaction; reimbursement is not automatic.

3. Preserve records

Save messages, website addresses, profile details and payment confirmations. Do not revisit a suspicious website just to take screenshots. Keep a separate folder and do not publish banking details or identity documents.

4. Prepare a report

Report the incident to the Police and retain confirmation. Prepare a timeline and the bank’s responses for your consultation. A lawyer can assess available steps based on the evidence and circumstances; recovery cannot be guaranteed.

Official sources (in Romanian)

General information. Applicable rules and deadlines must be checked against the specific situation and the relevant version of the legislation.

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